School Furniture TC's (Terms & Conditions)

**Shipping Terms and Conditions for Heavy Products (Non-Free or Flat Rate Shipping Offer)

These Shipping Terms and Conditions ("Terms") govern the shipping of heavy products, specifically school and educational furniture, that might not be eligible for our free shipping or flat rate offer. Please read these Terms carefully before placing your order. By placing an order for heavy products, you agree to comply with these Terms.

  1. Shipping Eligibility: Heavy products, including school and educational furniture, are excluded from our free shipping or flat rate offer. Shipping rates for these products will be provided via a separate quotation and will not be displayed during the checkout process. You may check out and place your order online. However free shipping or flat rate, even if selected might not apply.
  2. Shipping Quotation Process: Customers can request a shipping quotation by contacting our customer service team through the provided communication channels under the Contact Us link. Our team will gather the necessary information and provide a customized shipping quotation that best fits your needs, within a reasonable timeframe. The shipping quotation will be based on factors such as product weight, dimensions, destination, and preferred shipping method.
  3.  Quotation Validity: The provided shipping quotation is valid for a specified period indicated in the quotation itself. After this period, the shipping rates may be subject to change based on factors such as market fluctuations, carrier rates, and other relevant considerations.
  4.  Shipping Methods: The available shipping methods will be discussed and customised during the quotation process.
  5. Delivery Timeframe: The estimated delivery time frame for heavy products will be provided as part of the shipping quotation. Delivery times may vary based on factors such as product availability, shipping destination, and chosen shipping method.
  6. Payment for Shipping: Customers will be invoiced for the shipping charges separately from the product purchase. Payment for shipping must be completed before the products are shipped. Products will only be shipped once the funds for the shipping quotation are reflected in our bank account .Accepted payment methods will be specified in the invoice.
  7. Delivery Address: Customers are responsible for providing an accurate and complete delivery address. We are not liable for delivery delays or issues arising from inaccurate or incomplete address information.
  8. Receiving the Shipment: Upon delivery, customers are responsible for inspecting the products for any visible damage or defects. Any issues should be documented and reported to us within 7 days, so we can evaluate the situation accordingly.
  9. Returns and Exchanges: Returns and exchanges for heavy products are subject to our separate Returns and Exchanges Policy. Customers should refer to this policy for information on returning or exchanging heavy products.